Managing Frequency Fluctuations: Troubleshooting Sungrow’s Hybrid Solar Inverters SH15/20/25T

Grid frequency issues can significantly impact the performance of hybrid solar inverters, including the models SH15/20/25T from Sungrow. These problems can manifest as grid over frequency or under frequency, each of which can cause the inverter to temporarily disconnect from the grid to protect the system. This blog post will guide you through troubleshooting these frequency issues to maintain the reliable operation of your Sungrow hybrid solar inverter.

## Understanding Grid Frequency Issues

Grid frequency reflects the balance between the supply and demand of electricity on the grid. Typically, the standard frequency is around 50 Hz or 60 Hz, depending on your geographic location. Deviations from these norms can occur due to various reasons, including significant changes in grid load or generation capacity.

– **Grid Over Frequency**: This occurs when the frequency exceeds the upper limit, often due to high generation or low demand.

– **Grid Under Frequency**: This happens when the frequency drops below the lower limit, typically caused by high demand or insufficient generation.

### Symptoms of Frequency Issues:

– The inverter disconnects or pauses operation.

– Error codes related to frequency appear on the inverter display.

– Unstable system performance.

## Step-by-Step Troubleshooting Guide

### Step 1: Measure the Grid Frequency

Using a frequency meter, measure the current frequency of the electricity coming from the grid. Ensure your measurement device is accurate and capable of detecting slight variations in frequency, as even small deviations can affect inverter performance.

### Step 2: Contact Your Local Utility Company

If your frequency measurements confirm that the grid frequency is consistently outside the standard range (50 Hz or 60 Hz plus/minus the tolerance level specified by your local grid standards), it’s crucial to contact your local utility company. They may need to adjust their systems or address broader grid issues causing these fluctuations.

### Step 3: Check the Inverter’s Protection Parameters

Using the Sungrow App associated with your inverter:

– Access the settings menu to review the frequency-related protection parameters.

– Verify that these settings are appropriate for your local grid requirements. Adjustments should only be made within the limits approved by your utility company to ensure compliance and safety.

### Step 4: Contact Sungrow Support

If the frequency issue persists even after taking the above steps, it may indicate a more complex problem with the inverter or the local grid connection. In this case, contacting Sungrow support for further guidance is advisable. Provide them with the details of the issue, including the frequency measurements and any adjustments you have made.

## Conclusion

Frequency issues in the grid can pose challenges to the operation of hybrid solar inverters. By understanding how to measure grid frequency and adjust your system’s settings, you can help mitigate these problems. For owners of Sungrow SH15/20/25T inverters, following these troubleshooting steps will ensure your system continues to operate efficiently and protectively. Remember, consistent issues with grid frequency should always be addressed in collaboration with your local utility providers and supported by the expertise of Sungrow’s technical support team.